Academic Learning Center

Student Information

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Student Support Services is a federally-funded TRIO program that is designed to increase the retention and graduation rates of UNI students who meet federal eligibility requirements. Program staff serve as advocates for participants and provide services based on your individual need.  The following free services are offered to eligible participants:

  • Academic advising, including assistance with course selection
  • Two for-credit courses: Strategies for Academic Success and Career Decision Making
  • Educational and long-range planning
  • Monitoring of academic progress
  • Personal and career advising
  • Tutoring and study groups
  • College survival and study skills workshops
  • Cultural and educational activities
  • Financial literacy education and assistance with the financial aid process
  • Financial assistance to qualified participants
  • Graduate school enrollment assistance



How often should I meet with my advisor?

Advising meetings are designed to share information and promote your success during college. Because students have different needs throughout their academic careers, you and your advisor will determine how often you need to meet.  For more information about Student Support Services advising, please view our advising syllabus.

How do I make an appointment?

Student Support Services advisors typically meet with students on an appointment basis. Appointments are available during business hours of 8:00 am - 5:00 pm Monday through Friday (7:30 am - 4:30 pm during summer terms).

For appointments, call (319) 273-2179 or schedule in person in 007 ITTC. Appointments are made for either 30 or 60 minutes. 

Contacting an advisor via email or phone message for an appointment may result in delays, especially during peak advising times of the semester. Walk-in appointments are not guaranteed.

What should I bring to an advising appointment?

List of any questions you have regarding the topic(s) of your appointment.

Any document(s) that pertain to the topic of your appointment. Items may include, but are not limited to, course syllabi, email communication, financial aid information, major/minor information, and Plan of Study.

Will Student Support Services keep my information confidential?

Student Support Services advisors comply with the federal requirements of the Family Educational Rights and Privacy Act (also referred to as the Buckley Amendment or FERPA), which guarantees enrolled students at postsecondary institutions certain rights with respect to their educational records. Outside third-party individuals (i.e., parents, siblings, friends) cannot obtain information about you without your written consent. Additional information about FERPA can be found at the Office of the Registrar website.

Is there a fee to meet with an advisor?

There is no fee for meeting with a Student Support Services advisor.

Are students in the Jump Start program also in Student Support Services?

As a Jump Start participant, you will be assigned an advisor in either Academic Achievement and Retention Services or Student Support Services at the beginning of the semester.

In order to be a participant in Student Support Services, an application is required. Click SSS application for the application. 

 For more information about the Jump Start program, please visit the Jump Start webpage.